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Only connecting on same network

 
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Spacy



Joined: 17 Oct 2018
Posts: 2
Location: Jamaica

PostPosted: Wed Oct 17, 2018 8:14 am    Post subject: Only connecting on same network Reply with quote

I just copy paste this cause this is the issue am facing too.

Dear Sir/Mme ,

i tried the trail version and it didnt work on public IP address, it only worked on my local network 192.168.X.X, so i thought that happened becoz its trail version & is limited , So i bought the License & paid for it , But i still have the same problem . all support sections say " put the port 32038 on ur router & assign a static ip " , i dont see further than that help online .

i use windows 10
had same problem on all over windows versions
i use usb redirector tech edition paid license

thank u
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Basharatac



Joined: 30 Aug 2020
Posts: 5

PostPosted: Sun Aug 30, 2020 7:51 pm    Post subject: Reply with quote

I also have exactly same issue
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Peter
Site Admin


Joined: 01 Aug 2007
Posts: 617

PostPosted: Mon Aug 31, 2020 7:16 am    Post subject: Reply with quote

Please try a new beta version of USB Redirector Technician Edition v.2.0
More information on the page: https://www.incentivespro.com/usb-redirector-technician-beta.html
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Basharatac



Joined: 30 Aug 2020
Posts: 5

PostPosted: Mon Aug 31, 2020 7:37 pm    Post subject: Reply with quote

we can use old licence or have to buy again new for this
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Peter
Site Admin


Joined: 01 Aug 2007
Posts: 617

PostPosted: Tue Sep 01, 2020 12:11 pm    Post subject: Reply with quote

Please contact us by e-mail.
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Basharatac



Joined: 30 Aug 2020
Posts: 5

PostPosted: Tue Oct 13, 2020 4:51 pm    Post subject: Reply with quote

Peter wrote:
Please contact us by e-mail.


email please ?
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